In 2017, the Office for National Statistics (ONS) in partnership with the Economic Statistics Centre of Excellence (ESCoE) developed and conducted the Management and Expectations Survey (MES), covering 25,000 enterprises in the production and services industries in Great Britain. The MES collected information on various aspects of businesses’ management practices, as well as a five-bin scale of future expectations of turnover, employment, expenditure and capital investment growth.
Across our broad sample, we found a significant correlation between management practices and labour productivity. We found greater prevalence of structured management practices among services than production industries. We also found more structured practices among larger, foreign-owned, non-family-owned and businesses with more-educated workers than among smaller, domestically-owned, family-owned and firms with less-educated workers.
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